Credit Control (COL028)

Affinia, formally known as LB Group, is a leading, UK Top 50 Accountancy firm. Through successful acquisitions and organic growth, the firm has seen significant development within the last 18 months. Last October we launched our new brand ‘Affinia’ (www.affinia.co.uk) which saw the coming together of LB Group and six other likeminded firms across the East & South East of England to form a combined challenger accounting, tax and business advisory firm.

With a combined heritage spanning over 300 years, we have more than 400 accountancy professionals based in Stratford, Colchester, Chelmsford, Ipswich, Halstead, Harlow, Orpington, Sidcup and Sutton. We advise businesses, government and public sector organisations and individuals in the UK and internationally across seven principal practice groups: Accountancy & Advisory, Tax and Planning, Audit Services, Corporate Finance, Digital Solutions, Payroll and Financial Planning.

We have invested continuously in technology and gained in-depth knowledge across a broad range of markets, growing through acquisitions and private investment. We offer an exceptional service to our clients, with access to our sector experts to develop the strategy that will help them reach their goals. We keep a finger on the industry pulse, so our clients receive the best short to medium and long-term advice.

Purpose of the role:

Due to continued growth, Affinia is recruiting for a dynamic and detail-orientated Credit Controller to come and join our team in Colchester. Reporting into the Credit Control Manager and working in a team environment, you will manage various accounts who utilise Affinia’s services to ensure debt is chased professionally through email and phone.
Our Credit Control service operates from all 9 offices located throughout Essex, Suffolk and Kent. Travel to these offices will be necessary from time to time, with the option to work remotely and flexibly from home when business requirements allow.

Accountabilities:

With support, you will take responsibility for:
• Chasing outstanding debtors through email and phone.
• Developing good relationships with clients.
• Taking payments over the phone
• Bringing outstanding debtors up to date.
• Reducing DSO.
• Implementing efficient procedures and relevant change.
• Negotiating payment plans for our clients and setting up Direct Debits.

Skills / Qualifications:

Key skills and attributes required:
• CICM (Chartered Institute of Credit Management) welcomed but not essential.
• Experience of working in a credit control position, ideally within professional services.
• Excellent attention to detail and accuracy in processing payment.
• Strong problem-solving skills.
• Excellent organisational and time management.
• Effective communication and interpersonal.
• Ability to work independently and collaboratively in a team environment.

Please click here to view the role and apply with a CV and Covering Letter.